Terms & Conditions
  1. Parties
1.1  PADVICE ACCOUNTING AND MANAGEMENT - FZCO is a company organised and existing under the laws of United Arab Emirates, with Company License No. 37408 and registered address at DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates providing service under ONCOUNT brand ("ONCOUNT", “We”, “Our”, “Us”).
1.2 You and/or the company on behalf ofwhich You are authorized to act is/are the party(ies) to whom We shall be performing the Services (“You”, “Your”, “Yours”).
1.3 The Client is deemedto have agreedto these Termsby ticking the acceptance box during onboarding, by paying any issued invoice, or by continuing to use any part of the Services. The Client confirms that they have reviewed the current versionof these Terms made available on the Our website prior to engaging any Services.

2. Overview
2.1 These Terms and Conditions (ÒTermsÓ) govern Your access to and use of Our services and websites (collectively, the "Services"). By using the Services, You agree to comply with and be bound by these Terms, [our Corruption and Fraud Policy and Anti-Money Laundering and Combating Terrorism Financing Policy].
2.2 ONCOUNTprovides a range of corporate Services, which includes:
(a) Company registration;
(b) Golden Visa assistance;
(c) Accounting restoration;
(d) Corporate Tax return preparation and submission;
(e) VAT return preparation and submission;
(f) Regular bookkeeping;
(g) Audit assistance;
(h) Payroll;
(i) Registration for Corporate Tax, VAT, WPS;
(j) Preparation of invoice templates;
(k) Preparation of internal policies;
(l) Accounting consultation;
(m) Registration and setup of accounting software;
(n) Public Relationship Officer service.
A specific set of services for each client is determined by their subscription plan. Certain Services, including, but not limited to preparation of annual financial statements and/or
Corporate Tax return preparation and submission, are provided exclusively under active subscription plans.
2.3 ONCOUNT does not provide services to businesses engaged in:
(a) Trading in gold, precious metals, or jewellery.
(b) Banks, insurance companies.
(c) Financial Instruments Traders, Brokers.
(d) Exchanges.
3. Conclusion of the Terms
3.1 Your acceptance and acknowledgement of these Terms is confirmed when ONCOUNT receives your full or partial payment based on the invoice issued under Your selected subscription plan, any Services rendered by ONCOUNT are accepted by You. Once payment is received, ONCOUNT will begin processing your Service calculation. Full Service provision and ONCOUN Tengagement will commence after the successful completion of the Know Your Customer (KYC) verification process by ONCOUNT .
3.2 ONCOUNT aims to provide services to all eligible clients. However, in certain cases, we may be unable to proceed if:
(a) You do not successfully complete the required KYC verification process in line with applicable laws and internal compliance policies; or
(b) Our risk assessment determines that providing services to you may involve a high financial, regulatory, or reputational risk.
If we are unable to proceed with your service, we will notify you promptly. In such cases, any payments made may be refunded at ONCOUNT’s discretion, in accordance with our Terms.
3.3 The Service Level Agreement is provided separately and is governed by the terms of your selected subscription plan.
4. Your status
By submitting a request to Us, You warrant and represent to Us that You:
(a) are at least 18 years of age;
(b) have read, understood and accepted these Terms;
(c) are duly authorised to submit the request;
(d) intend to enter into a legallybinding contract with Us if we accept your request;
(e) are legallycapable of enteringinto binding contracts.
5. Services
By submitting a request to Us, You warrant and represent to Us that You:
(a) are at least 18 years of age;
(b) have read, understood and accepted these Terms;
(c) are duly authorised to submit the request;
(d) intend to enter into a legallybinding contract with Us if we accept your request;
(e) are legallycapable of enteringinto binding contracts.
6. Acceptance for Services and Work Planning
6.1 After confirmation of payment, You designate one main contact person as the legal representative of the company. By default, this is the company manager specified in the company’s license. If another contact person is designated, ONCOUNT requires an authorization letter confirming their authority.
6.2 ONCOUNT will provide access to Your personal account for service.
6.3 In Your personal account chat, the ONCOUNT will request documents and data necessary for accounting services.
6.4 The provision of certain Services for previous periods, including but not limited to tax filings, annual financial statements preparation, is conditional upon both the payment of the relevant fee and the Your active engagement under a current subscription plan at the time of delivery. Should the Your subscription plan expire or be terminated prior to the delivery of such Services, the ONCOUNT reserves the right not to proceed with the Services, and no refund shall be issued.
6.5 At the introductory online meeting, the accountant will clarify accounting policies, address Your inquiries, and confirm work deadlines.
6.6 ONCOUNT follows AML legislation requirements and reserves the right to terminate cooperation in compliance with these regulations.
7. Communication Channelsand Working Hours
7.1 Communication Channels
(a) The primary communication channel for accounting and consulting services is the chat in Your personal account.
(b) Meetings are conducted via Google Meet or Zoom, scheduled in advance.
(c) The number of meetings per month is determined by Your subscription plan.
7.2 Working Hours
(a) Operating hours: Monday to Friday, 9 AM - 6 PM (Gulf Time, UTC +04:00).
(b) Saturday and Sunday are non-working days.
(c) ONCOUNT follows the UAE holiday calendar.
8. Accounting and Reporting
8.1 ONCOUNT maintains records based on the documents provided by You.
8.2 Documents must be in English or accompanied by an English translation.
8.3 Accounting records are maintained in ZOHO unless otherwise agreed.
8.4 ONCOUNT provides an initial list of required documents, followed by monthly updates.
8.5 You must independently provide:
(a) Bank statements in CSV, XLS, or, if unavailable, PDF format;
(b) Supporting documents in a readable format.
8.6 Documents must be uploaded to the designated file-sharing service.
8.7 If documents are incomplete, ONCOUNT will generate a request for missing items.
8.8 ONCOUNT does not retrieve documents from Your systems unless separately agreed.
8.9 The number of transactions processed is determined by Your subscription plan and service package.
8.10 To ensure accuracy, the calculation of relevant periods will be based on ONCOUNT’s records. If your contract has expired at the time of reporting, we may not be able to prepare Corporate Tax and VAT reports for that period. However, we understand that circumstances may arise where you still require these reports, and we’re happy to explore options with you. Where possible, we may offer this service for an additional fee under a separate agreement. Please note that our subscription plans include certain limitations, and once your contract expires, our standard obligations come to an end. That said, we’re always here to discuss how we can assist you further if needed.
8.11 ONCOUNT works to optimize the taxable base exclusively within the framework of the law, accounting reporting standards, and on the basis of documents and explanations provided by You.
8.12 Reports are prepared in accordance with legal and regulatory deadlines.
8.13 ONCOUNT sends draft tax calculations or declarations for your review, with a two-day window for comments.
8.14 ONCOUNT provides clarifications upon request.
8.15 ONCOUNT does not provide audit services and is not an auditor. You bear full responsibility for submitted declarations.
8.16 ONCOUNT maintains professional relationships with audit firms but does not endorse any specific firm.
8.17 If required, that You shall provide ONCOUNT unrestricted access to and unconditional permission to use any user account that You maintain with Third Party service providers at all times so that We can perform the related Services.
8.18 Where relevant, that You shall ensure that ONCOUNT is properly authorised to act and/or interact on Your behalf in relation to the Third Party Services as may be reasonably required to perform the Services; and
8.19 ONCOUNT shall be notified immediately where there are any changes to the information provided.
9. Warranties
9.1 You warrant and represent to Us that:
(a) where You are procuring Services on behalf of a company or other recognised form of legal entity, You have the requisite legal authority to do so;
(b) all information supplied is true and accurate and We may rely on the same without the need for further verification;
(c) You shall not (and shall not permit anyone else to) reproduce, modify, distribute, post, disclose or otherwise take or use Our IPR; and
(d) You shall not breach any of the conditions of these Terms.
9.2 You acknowledge and agree that:
(a) The Services are provided on an ‘as is’ basis and We do not warrant or represent that they:
● are accurate, complete or up to date;
● will always be available via Your personal account; or
● will meet Your expectations.
(b) All conditions, warranties, representations or other terms (express, implied or otherwise) which may be applicable to the performance of the Services are excluded to the maximum extent permitted by law.

10. Duty of welfarepolicy
10.1 With care being one of core values here at ONCOUNT, the welfare of all our employees is our primary concern, because we recognise our colleagues are the most valuable at ONCOUNT. Without their health and wellbeing, it is not possible to achieve our company’s mission.
10.2 We are committed to fostering and nurturing an equitable, diverse, safe and respectful working environment. One where we actively promote a transparent and inclusive culture, where anyone can ask questions or report a concern without fear of consequence. This is why any form of discrimination, violence or harassment will not be tolerated.
10.3 These terms apply to everyone, including our customers, partners, suppliers and anyone else who is an extension of our organisation, and therefore are expected to consistently act in accordance with our care value.
10.4 We have a zero tolerance policy towards any form of violence or threatening behaviour at work. Just as we also believe that our customers and partners have a right to be heard, understood and respected, we also believe that our staff and colleagues have the right to work in a safe environment, free from any abuse or harm caused by others. Therefore, we expect all customers and partners to treat our employees with respect at all times.
10.5 We class the following unacceptable:
(a) Aggressive or abusive behaviour; and unreasonable demands and/or unreasonable levels of contact.
(b) We also consider inflammatory statements, remarks of a discriminatory nature and unsubstantiated allegations, to be abusive behaviour. This includes, racial harassment (race, skin colour, ancestry, origin country, or citizenship), gender-based harassment, religious harassment, ability-based harassment, sexual orientation-based harassment and age based harassment.
(c) Aggressive or abusive behaviour includes language (whether verbal or written) that may cause our employees to feel afraid, threatened or abused and may include threats, personal verbal abuse, derogatory remarks, demeaning, personality attacks and rudeness.
10.6 We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. If that anger escalates into aggression or abuse towards our employees, we consider that unacceptable. Where a customer or partner is aggressive or abusive, we may decide to:
(a) Advise the customer or partners that we consider their actions offensive, unnecessary and unhelpful and ask them to stop;
(b) End telephone calls and meetings;
(c) Terminate all direct contact with the customer or partner.
10.7 Before taking any action, we will provide the customer or partner an opportunity to modify their behaviour. If the behaviour continues, we will take action as stated above.
11. Payment Terms
11.1 ONCOUNT currently operates on an invoicing basis, whereby You shall make payments against invoices issued by ONCOUNT in accordance with with the payment term, service package, and applicable conditions specified in the selected subscription plan. ONCOUNT reserves the right to introduce recurring payment options via credit card or other payment methods in the future, subject to further amendments to these Terms, of which You will be duly notified.
11.2 All payments shall be made in full and in advance, covering 100% of the applicable fees. ONCOUNT offers annual and semi-annual and quarterly subscription plans, with potential discounts for advance payments.
11.3 In the event that Your service consumption exceeds the limits of the current subscription plan, ONCOUNT shall notify You within ten (10) working days following the end of the current calendar month regarding the necessity to adjust the subscription plan and make a corresponding proportionate payment. Any payments previously made shall be adjusted or reset in accordance with the terms of the new subscription plan.
11.4 If the actual usage of services is lower than the prepaid amount, ONCOUNT shall not refund any monetary difference. Instead, any remaining balance shall be credited towards additional services provided by ONCOUNT. Notwithstanding the foregoing, refunds remain available strictly under the conditions expressly outlined in clause 11.6.
11.5 Subscription plans may be subject to automatic adjustment based on usage, or may be modified through a separate agreement. ONCOUNT reserves the right to update subscription plans at any time, with prior notification to You.
11.6 You may request a refund for accounting services within seven (7) calendar days from the date of payment, provided that no part of the services has been utilized and no work has commenced. Any amounts corresponding to work already performed or expenses incurred by ONCOUNT shall be deducted from the refundable amount. ONCOUNT reserves the right to grant partial refunds at its sole discretion, based on an evaluation of the circumstances and in accordance with its internal policies.
11.7 If the use of Third Party software or services is required, You shall be responsible for purchasing such software or services independently or through ONCOUNT. ONCOUNT may, at its discretion, provide assistance in acquiring Third Party software or services, but shall not be liable for their performance, compatibility, or functionality.
11.8 (ONCOUNT may, at its discretion, offer a free trial period for certain services. Access to the free trial may require the entry of valid credit card details, with a small verification charge that will be refunded upon successful authentication. (ONCOUNT reserves the right to determine the duration and scope of any free trial and may discontinue or modify trial terms at any time.
11.9 If You do not pay for Your contract with (ONCOUNT in full and on time then We reserve the right to:
  • (a) terminate Your use of Your User Account; and/or
  • (b) suspend and/or terminate the performance of the Services forthwith in whole or in part.
11.10 (ONCOUNT accepts payments made by Third Parties on Your behalf, including payments made by another company or an individual on behalf of the contracting entity (the "Payer"). However, the following conditions shall apply:
  • (a) The Payer must provide sufficient documentation to establish the relationship between the Payer and You, such as a letter of authorization, a contract, or any other relevant supporting document.
  • (b) (ONCOUNT reserves the right to request additional verification from both You and the Payer to ensure compliance with anti-money laundering (AML) and KYC regulations.
  • (c) The Terms shall only be deemed validly concluded once (ONCOUNT verifies the legitimacy of the payment and the corresponding authorization of the Payer. If the required verification is not satisfactorily completed, (ONCOUNT may refuse to provide services and, at its sole discretion, may refund the payment, subject to applicable deductions.
11.11 Once (ONCOUNT enables payment by credit card, the following conditions shall apply:
  • (a) By providing credit card details, You authorize ONCOUNT to charge the specified amount as per the agreed subscription plan.
  • (b) ONCOUNT may implement recurring payment options, subject to Your explicit consent and agreement to the applicable recurring payment terms.
  • (c) Payments made by credit card are subject to processing by Third Party payment providers. ONCOUNT shall not be liable for any delays, errors, or security breaches caused by such providers.
  • (d) In the event of a chargeback or disputed transaction, ONCOUNT reserves the right to suspend service provision until the matter is resolved. If a chargeback is deemed fraudulent or unjustified, ONCOUNT may terminate the Terms and pursue legal remedies.
12. Data Storage and Analytics
12.1 ONCOUNT collects, stores, and processes client data in strict compliance with the applicable data protection laws and regulations of the United Arab Emirates.
12.2 ONCOUNT utilizes AI for the processing of primary client data to enhance service accuracy, efficiency, and operational effectiveness. By accepting these Terms and using ONCOUNT’s services, You explicitly consent to our data being processed by ONCOUNT using AI systems.
12.3 Analytical data may be collected and shared with Third Party service providers solely for the purpose of improving service efficiency, provided that such sharing complies with applicable data protection regulations. By accepting these Terms, You explicitly consent to the collection, processing, and sharing of analytical data with Third Party analytics providers.
12.4 ONCOUNT shall use accounting software of its own selection for the provision of services. You acknowledge and accept that ONCOUNT has sole discretion in choosing the software and systems used for accounting and financial reporting.
12.5 Any documents submitted through the service using Your login credentials (username and password) shall be deemed to have been duly executed and signed by You.
12.6 You shall bear sole responsibility for the secure transfer of login credentials in the event of any change in directorship. Recovery of login credentials shall require either:
(a) a personal appearance at ONCOUNT’s office with proper authorization; or
(b) verification via a secure video call (e.g., Zoom), subject to ONCOUNT’s authentication requirements. You shall be required to provide ONCOUNT with an updated copy of Your passport, Emirates ID (if applicable), and corporate documents of Your company.
12.7 All correspondence within Your personal account on ONCOUNT’s website shall be considered official and binding. The company reserves the right to delete its own messages at its discretion; however, clients are not permitted to delete any correspondence.
13. Customer Responsibilities
You agree to:
(a) Provide accurate and completefinancial records, including contracts, invoices, bank statements, and other relevant documents.
(b) Ensure compliance with UAE tax laws and regulatory requirements.
(c) Maintain the confidentiality of service login credentials. If the companydirector changes, the client is responsible for transferring service access.
(d) Attend scheduled meetings and respond to ONCOUNT’s requestsfor information in a timely manner.
(e) Independently purchase any required Third Party software or services necessary for accounting functions.
14. Liability
14.1 These Terms set out the full extent of Our obligations and liabilities to You in respect of the Services.
14.2 You acknowledge and agree that ONCOUNT (together with its officers, directors, employees, representatives, affiliates, providers and third parties) shall not be liable to You for any losses and/or liabilities whatsoever arising out of or in connection with:
(a) Any failure to perform the Services, in part or in full, due to Third Party Services and/or abnormal and unforeseen circumstances beyond Our control, including phone network failures or You being out of mobile coverage; or
(b) Any inaccuracy or other defect in any document or information You supply;
(c) Any arrangements You make in connection with a Third Party Service provider that You wish to use in connection with the Services,
(d) Any transaction or relationship between You and any Third Party Service provider for which You have utilised Our Services.
14.3 Except where You breach Clauses 15 and/or 18, no party shall be liable to the other for any loss of profits, loss of opportunity, loss of data or any special, indirect or consequential losses.
14.4 Nothing in these Terms shall limit or exclude:
(a) A party’s liability in respect of death or personal injury caused by negligence or for fraud or fraudulent misrepresentation;
(b) Any other liability that cannot be excluded by law; or
(c) Your statutory rights.
14.5 If We are ever found to be liable to You under these Terms, Our liability will be to You only and not Your subsidiaries, affiliates or any third parties You deal with.
15. Indemnity
You agree to indemnify, defend, and hold harmless ONCOUNT, our affiliates, directors, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
(a) Your breach of these Terms or violation of applicable laws and regulations;
(b) Any claims broughtagainst ONCOUNT as a result of contentYou provide or actions You undertake while using the Services.
16. Termination of Terms
16.1 At ONCOUNT, we value our clients and aim to provide a smooth and professional experience. However, in certain situations, we may need to terminate these Terms with immediate effect, including when:
(a) Payments remain outstanding despite reminders;
(b) Required documents or information for accounting services have not been provided;
(c) There are concerns related to potential financial misconduct, such as money laundering or tax evasion;
(d) Professional and respectful communication standards are not upheld, including the use of inappropriate or offensive language in interactions with our team;
(e) KYC and due diligence requirements are not met.
16.2 If termination occurs, any outstanding payments or obligations up to that point will still need to be settled.
16.3 In cases where immediate termination is not required, we will provide at least ten (10) calendar days’ written notice to allow for a smooth transition.
17. Intellectual property
17.1 The IPR owned by a Party prior to the date of this agreement and made available to the other Party in connection with this agreement shall remain the absolute property of the granting Party.
17.2 You acknowledge and agree that You shall not (and shall not permit anyone else to) reproduce, modify, distribute, post, disclose or otherwise take or use Our IPR, if provided under these Terms. We reserve all rights at all times in Our IPR.
17.3 You only get a licence to use Our IPR (if any is required to provide the Services) to the extent required to receive the Services and then only for Your normal business purposes.
17.4 You shall take such steps as are required to secure any licence and/or permissions that We might need in order to provide You the Services in connection with any Third Party Services that You obtain.
17.5 You acknowledge and agree that:
(a) Any unauthorised use or reproduction of Our IPR by You or Third Parties authorised, permitted or enabled by You is a very serious issue that will materially impact Our business;
(b) You will not (and will not permit Third Parties to) use Our IPR (or any part of it) to develop, offer or engage in similar or competing services; and
(c) Should Our IPR be infringed or copied in contravention of these Terms, ONCOUNT’s losses suffered shall be borne by You.
18. Confidentiality
18.1 This Clause 18 is mutual and applies to all Confidential Information provided to each other. Both ONCOUNT and You shall observe the following obligations:
(a) That all Confidential Information will be treated as being absolutely confidential;
(b) No disclosures to anyoneif not agreed in advancein writing, unlessto lawyers or a court or if a regulator demands it;
(c) All Confidential Information is to be kept really secure - no less than reasonable commercial efforts must be applied to keep it secure;
(d) If Confidential Information has been compromised then report it to the other party immediately; and
(e) Return or destroy the Confidential Information once Your Contractual relationship with ONCOUNT has ended subject to applicable laws which say it must be kept.
19. Personal data
19.1 We may collect and use your personal data for any or all of the following purposes, including with the support of AI-powered tools to enhance efficiency, accuracy, and service quality:
(a) Performing obligations in the course of or in connection with our provision of the goods and/or services requested by You;
(b) Verifying Your identity;
(c) Responding to, handling, and processing queries, requests, applications, complaints, and feedback from You;
(d) Managing Your relationship with Us;
(e) Processing payment or credit transactions;
(f) Sending Your marketing information about our goods or services including notifying You of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;
(g) Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any authorised governmental authorities acting in accordance with applicable law;
(h) Transmitting to any unaffiliated third parties including our Third Party service providers and agents, and relevant governmental and/or regulatory authorities, whether in the United Arab Emirates or abroad, for the aforementioned purposes; and
(i) Any other purposes for which You have provided the information.
19.2 The purposes listed in the above clause may continue to apply even in situations where Your relationship with us has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with You).

20. Dispute Resolution
These Terms, and any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the United Arab Emirates. The courts of Dubai shall have exclusive jurisdiction over any disputes, except where otherwise mandated by applicable UAE laws
21. General provisions
21.1 You unconditionally and irrevocably acknowledge and agree that ONCOUNT may novate these Terms to any entity You may establish pursuant to these Terms where so requested by Us, upon which the relevant entity will replace You for the purposes of these Terms.
21.2 In addition to its general obligations to comply with applicable law, each party shall comply at all times with all applicable data protection and privacy legislation.
21.3 You acknowledge and agree that We may amend these Terms and service subscription plans at any time at Our discretion and You will be deemed to have accepted any amendments if You continue using the Services after the amendments are displayed.
21.4 Both You and We shall comply with all applicable law.
21.5 Each party acknowledges and agrees that it is reasonable that damages alone may not be an adequate remedy for breaches of Clauses 14 and/or 17; and the impacted party may seek interim or injunctive relief.
21.6 We may, in Our sole and absolute discretion and at any time, modify, suspend or terminate operation of or access to Your personal account (or any part thereof) and the Services.
21.7 Neither You or We shall be liable to the other (as the case may be) for any delay or non-performance of Our obligations under these Terms as a direct result of an established Force Majeure Event.
21.8 These Terms constitutes the entire agreement between You and Us relating to Our performance of the Services for You, to the exclusion of all other terms and conditions, and any prior written or oral agreement between both parties.
21.9 You may not assign, novate, or otherwise transfer all or any of Your rights, benefits or obligations under these Terms without Our prior written approval.
21.10 We may assign, transfer or deal in any way with Our rights under these Terms including to an affiliate or any Third Party.
21.11 No failure to exercise, nor any delay in exercising, any right, power or remedy under these Terms shall operate as or be deemed a waiver of the same. Waivers must always be given in writing.
21.12 Any waiver of any breach of these Terms shall not be deemed to be a waiver of any subsequent breach.
21.13 If any provision of these Terms is determined to be invalid, illegal or void by any court or administrative body of competent jurisdiction, these Terms shall be deemed modified to the minimum extent necessary to make them valid and enforceable.
21.14 You and We are and shall remain independent parties and neither You nor We shall have, or represent Ourselves to have, any authority to bind the other party to act on Our behalf.
21.15 Except as expressly stated, these Terms do not create any rights that are enforceable by any Third Parties. You acknowledge and agree that only You and We have rights under these Terms.
21.16 All notices under these Terms shall be in writing and shall be delivered by email to the party due to receive it at the party’s designated email address. In Our case, please send it [_].
21.17 You acknowledge and agree that We may communicate with You by email sent without encryption over the internet.
21.18 We will not be responsible for any loss or damage arising from the unauthorised interception, re-direction, copying or reading of emails, including any attachments.
21.19 We will not be responsible for the effect on any computer system of any emails, attachments or viruses which may be transmitted by this means.
21.20 These Terms are drawn up in the English language and the English language version of the same shall always prevail over any translation. These Term shall be construed, interpreted and administered in English.
22. Definitions
"AI" refers to artificial intelligence technologies, including machine learningalgorithms, data processing automation, and predictive analytics, which ONCOUNT may utilize to enhance service efficiency, improve accuracy, and support compliance efforts;
Confidential Information” means this agreement and allinformation of any nature which a party may have or acquire before or after the agreement date, however conveyed (whether in writing, verbally, in a machine-readable format or by any othermeans and whetherdirectly

or indirectly), and all information designated as confidential or which ought reasonably to be considered confidential;
Force Majeure Event” means any unforeseeable event or occurrence which is beyond the reasonable control of a party and which preventsor delays that party from performing any or all of its obligations under these Terms;
IPR” means patents, inventions (whetherpatentable or not), copyrights, moral rights, design rights, trade-marks, trade names, business names, service marks, brands, logos, service names, trade secrets, know-how, domain names, database rights and any other intellectual property or proprietary rights (whether registered or unregistered, and whether in electronic form or otherwise) including rights in computer software, and all registrations and applications to register any of the aforesaid items, rights in the nature of the aforesaid items in any country or jurisdiction, any rights in the nature of unfair competition rights, and rights to sue for passing off;
Personal Information” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, the possession of the data controller;
Services” meansthe services set out in these Terms.
Third Party” means a natural person or legal entity who is neitherYou nor Us.
Third Party Services” means any servicesYou have procureddirectly from ThirdParties in relation to which You intend to utilise some or all of the Services.